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Conditions of sale

Return and Refund Policy


All items require a Returned Goods Authorization to be returned.


You have 30  calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it.

If your return is approved, we will initiate a refund and send you a copy of the credit invoice and initiate a refund to your credit card (if that was the original method of payment).


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs

are nonrefundable.

If you receive a refund,  the cost of  shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.


Return & Refund Policy:

Sussex Tool &Supply Co.

N62 W22632 Village Dr

Sussex, WI 53089



Not all items are eligible for return.


Restock charge is applied if dictated by Vendor.


Sale Items

Most promotional items are not returnable.  Please call for authorization.


How To Return Your Item

Please call to get an address to ship your item back.